Frequently Asked Questions
About Corvella Cove
Corvella Cove is a handmade artisan nook for homemade products for the home and everyday life, including macrame plant hangings, wall hangings, homemade jewelry and artisan kitchen items. Whether you are shopping for yourself or choosing a gift, we aim to make it easy to find something with a handmade touch.
Our store is organized into four collections:
- Handmade Decor
- Jewelry & Accessories
- Artisan Kitchen & Table
- Thoughtful Gifts & Cozy Living
You can browse each one from the All Collections menu at the top of the store.
We do our best to show every product accurately. Because our products are handmade, slight variations can occur, and colors may also look a little different depending on your screen and device settings.
You can reach us here:
- Email: info@corvellacove.shop
- Phone: +1 203-366-6552
- Address: 1415 North Ave, Bridgeport, Connecticut 06604, United States
You can also use the form on our Contact Us page.
Orders and Checkout
Browse our collections, choose your item, select any available options, and add it to your cart. Then go to checkout, enter your delivery and payment details, review your order and submit it.
You will receive an order confirmation email once your order is placed. If you cannot find it, please check your spam or junk folder, and contact us if it still has not arrived.
Please contact us as soon as possible at info@corvellacove.shop with your order number. We will do our best to help, but changes or cancellations may not be possible once your order has been processed or shipped.
Shipping and Delivery
We currently ship within the United States only. We do not offer international shipping at this time. Please make sure your delivery address is complete and accurate when you order.
We offer free Standard Delivery. Any applicable shipping charges are always shown at checkout before you complete your purchase.
Our estimated total delivery time is 5–8 days:
- Processing time: 2–3 days
- Transit time: 3–5 days after dispatch
Delivery times are estimates and may be affected by carrier delays, weather or busy periods.
Once your order has been dispatched, we will provide tracking information where available so you can follow your parcel. Please allow a little time after dispatch for tracking to become active.
If your order has not arrived within the estimated delivery time, please email us at info@corvellacove.shop with your order number and we will help you check its status.
Contact us right away. We cannot guarantee that an address can be changed once an order has been processed or shipped, so please double-check your details before you pay.
Payments
The payment methods available to you are shown at checkout. For more information, please read our Payment Policy.
Payments are handled through the secure payment services available at checkout. For your safety, never share your full card details or security code by email or phone.
Check that your card details are correct, that you have enough available funds, and that your card supports online payments. If the problem continues, contact your bank or try a different payment method available at checkout.
Returns and Refunds
Yes. You have 30 days from receiving your order to request a return. Once your request is approved, the item must be sent back within 14 days. To be eligible, items must be new and returned in their original packaging.
Please see our Refund Policy for full details.
- Email info@corvellacove.shop with your order number and the reason for the return.
- Wait for our team to confirm your request and send instructions.
- Pack the item securely in its original packaging.
- Send it back within 14 days of approval.
Please do not send anything back before contacting us first.
Once your return has been received and checked, we will let you know about your refund. Refund conditions and timing are explained in our Refund Policy, and how quickly a refund appears can also depend on your bank or payment provider.
We are sorry about that! Please email info@corvellacove.shop as soon as possible with your order number, a description of the problem and clear photos. We will review it and explain the next steps.